Important changes in march/april 2025From April 1, 2025, for security reasons, VPN access for staff members will be with MFA (multi-factor) authentication only. Students are also invited to use MFA as well. As a reminder, we support several MFA methods on the VPN:
Due to this change, the pre-configured VPN program "BIG-IP Edge Client" will no longer be supported. All staff, students and outsiders will have to switch to the "Web" VPN program. If you are still using the old "BIG-IP Edge Client" program, you should uninstall it now and follow the new instructions below to connect to the VPN. From April1, 2025, all connections with the old "BIG-IP Edge Client" VPN program will be blocked, for all user categories. On Android and iOS mobile devices, the "F5-Access" software still applies. It must be installed and configured before use, see detailed documentation. |
Did you know that you can easily access most of our electronic resources from home, 24 hours a day, using a VPN?
Please note:
- The VPN is only available to members of the university or CHU (staff or students). External users (their user ID starts with B) and alumni are not allowed to use the VPN.
- Activate the multi-factor authentication (MFA) to use the VPN.
- Use the VPN only if you are off campus.
- The VPN does not provide access to all electronic resources.
- Observe the legal limitations when using electronic resources.
1) Uninstall any previous VPN versions
Check that any previous version of the VPN, "BIG-IP Edge", has been uninstalled from your computer.
2) Go to the download page and install the VPN and required utilities
Go to the download page and open the “VPN installation and access” pane. Follow the instructions provided by SEGI.
Warning:
- If this is your first connection, install the 2 utilities “F5 Endpoint Inspector” and “F5 VPN” mentioned on the SEGI page.
- Multi-factor identification (MFA) is mandatory for staff members and recommended for students.
3) When logging on to the VPN, select “Library Access”.
In order to increase IT security, the “Bibliotheques” VPN configuration now only gives access to library resources subscribed by ULiège Library for the University.
To access other services reserved for the university community (shared file servers, SAP CATS and other services restricted to the intranet), use the “Membres du personnel” configuration.
4) Preferably, also log in to our catalog (at the top right)
1) Enable the VPN and empty your browser’s cache
If you have tried logging in to a resource with secure access without having enabled the VPN first. Once the VPN has been enabled, we recommend that you empty your browser’s cache (history) or use another browser.
Detailed instructions for:
2) Are you a member of the university community?
Only members of the university and CHU community (staff and students) may access electronic resources when not on campus.
External users (their ID starts with the letter B) are not authorised to access the VPN.
3) The resource may be unavailable off campus
For contractual reasons, some of our resources are unfortunately not accessible off campus, even with the VPN enabled.
For instance, certain paid Belgian legal databases are only accessible during certain periods.
See the calendar for accessing the databases
4) Tried all the solutions above and still have the same problem?